Privacy Policy

We collect information you provide directly when placing an order or contacting us, including name, email, shipping address, phone number, and billing details. We also collect technical information such as IP address, browser type, and device data through standard analytics.

Your information is used to process orders, deliver products, provide customer support, send order confirmations, and improve our site. We do not sell or rent your personal information to third parties.

Payment details are processed securely by our payment provider. Lumex Research does not store full credit card numbers on our servers.

We use cookies and similar technologies to maintain cart state, remember preferences, and understand site usage. You may disable cookies in your browser, though some features may not function correctly.

We share data only with service providers necessary to fulfill your order (payment processors, shipping carriers) and when required by law.

We retain order and account information for as long as necessary to fulfill the purposes described in this policy or as required by law.

You may request access to, correction of, or deletion of your personal information by contacting support@lumexresearch.com.

Questions about this Privacy Policy? Email support@lumexresearch.com or call +1 (619) 361-1354.